Terms of Use - Vitatyme

Effective Date: January 1, 2026

These Terms of Use ("Terms") are a legal agreement between you and Vitatyme Nutraceuticals LLC, doing business as "Vitatyme" and having its registered address at 840 S. Rancho Dr. 4, Las Vegas, NV 89106, and contact email at info@shopvitatyme.com. These Terms govern your use of our website available at www.shopvitatyme.com. Please read these Terms carefully. By accessing this website or placing an order on our platform, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access our website or place an order.

1. Our Details Vitatyme Nutraceuticals LLC operates this website and sells goods and services related to vitamins and supplements.

2. Your Responsibility for Others Who Access Our Website Using Your Device You are responsible for ensuring that anyone who accesses our website through your device is aware of and agrees to comply with these Terms. If any such person does not agree with these Terms, they must not access our website.

3. Other Documents Governing Your Use of Our Website Your use of our website is also governed by our Privacy Policy available at https://shopvitatyme.com/pages/privacy and our Cookies Policy available at https://shopvitatyme.com/pages/cookies.

4. Changes to These Terms We reserve the right to update these Terms at our discretion. All changes take effect immediately upon posting and apply to all access and use of the website and any purchases made thereafter.

5. Your Account Details Certain features of our website may require user registration. By registering, you agree to provide accurate and up-to-date information. You are responsible for safeguarding your login information and must not share it with others.

6. Ownership of Material on Our Website All intellectual property rights in our website and its contents are owned by Vitatyme Nutraceuticals LLC or licensed to us. Any use of the website and its contents beyond what is expressly authorized in these Terms is strictly prohibited.

7. Reliance on Information and Content The content on our website is for general information only and should not be construed as advice. We do not guarantee the accuracy, completeness, or usefulness of this information.

8. Content on Our Website You may use the content on our website for your personal, non-commercial use only, subject to these Terms.

9. Prohibited Uses of Our Website You must use our website lawfully and not interfere with its operation or the rights of other users.

10. Geographic Restrictions Our website is intended for users in the United States. If you access our website from outside the U.S., you do so at your own initiative and are responsible for compliance with local laws.

11. Links to Other Websites Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or terms of such linked sites.

12. Calls and/or Text Messages By providing your phone number, you consent to receive calls and/or text messages from us for various purposes, including marketing messages. You can opt-out at any time.

13. Product Purchases Our product sales are subject to your acceptance and availability. We may cancel an order for various reasons, such as product unavailability or unauthorized use.

14. Changing Your Order Once an order is placed, we may be unable to change the order details. Unwanted products may be subject to our cancellation policy.

15. Our Products We aim to provide accurate product information on our website but do not guarantee accuracy. We may correct errors and inaccuracies as they arise.

16. Delivery For orders within the United States, we will act as the seller on record. We are not liable for shipping delays. For international orders, Global-e US Inc. is the seller on record, and you agree to Global-e's terms and conditions for international orders.

17. Right to Cancel; No Returns; Refunds All sales are considered final, non-cancellable, and non-refundable, except in cases specified under Section 16 and this Section 17. We do not accept returns due to the personal nature of the products.

You are entitled to a refund in the event that a product arrives damaged. This does not affect your statutory rights. To request a refund for damaged products, you must contact our customer service team within forty-eight (48) hours of delivery via the "Contact Us Form" on our Website. We may request photos of the damaged product and a copy of your confirmation email. Any refunds will be issued based on the original form of payment.

18. Our Online Store Our store is hosted on Shopify Inc. ("Shopify"), which processes your order requests and payments. By submitting your order, you agree to Shopify processing your order. Your data is stored through Shopify's data storage, databases, and the general Shopify application, all of which are secure.

19. Price & Payment The price of the product will be as indicated on the email acknowledgment sent by us upon completing your order online. Product prices shown on the Website are in U.S. Dollars and are valid in the United States and select international destinations. Product prices may change over time, excluding shipping and handling costs and any applicable sales taxes, which are your responsibility. Foreign exchange differences may affect the price of international orders.

Accepted payment methods include Afterpay, Visa, Mastercard, American Express, Paypal, Apple Pay, Google Pay, Shop Pay and Klarna. Credit card payments are processed through third-party payment processors, who collect and retain your credit card information in accordance with our Privacy Policy.

Full payment is due upon order placement, and you will be charged when you press the "Pay Now" button during checkout.

20. Subscription Program When you opt into our subscription program or Start a Ritual & Save, you agree to our Subscription Program's terms, including auto-renewal, applicable fees, and payment processing through third-party vendors. Subscriptions automatically renew at the end of each billing period. If you wish to opt-out of auto-renewal, please log in to your Vitatyme account at least 3 business days before your next billing period to cancel. Not until you cancel and receive a confirmation, are you fully opted out. Your payment method will continue to auto renew until you cancel and receive confirmation. Auto-renew and Start a Ritual & Save orders that have already been processed and/or shipped will not be eligible for refunds. All orders are final sale due to the personal nature of our products. If we are by chance able to reverse or cancel your order after it ships, a 5% restocking fee plus the full price of shipping and/or return fees will be deducted from your refund and returned to your original payment method. By enrolling into auto-renew or Start a Ritual & Save, you agree to these terms. If you do not agree to these terms please do not enroll into auto-renew or Start a Ritual & Save.

21. Product and Shipping Restrictions Certain product restrictions, whether legal or otherwise, may prevent us from delivering certain products to you. We only ship to the following countries: USA (shipments sent to US military bases can not be delivered), Belgium, Denmark, Finland, France, Iceland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, Sweden, United Kingdom, Australia, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Indonesia, Latvia, Lithuania, Macau, New Zealand, Philippines, Poland, Romania, Slovakia, Slovenia, South Korea, Thailand, and Vietnam. We are not liable for customs fees, taxes, return fees, unclaimed package fees, or any other potential liabilities associated with international shipping to or from these countries. We will make reasonable efforts to notify you if any restriction prevents us from fulfilling your order.

22. Discount Codes You may use one discount code per order. We reserve the right to reject or cancel orders that include more than one discount code. Discount codes are subject to specific terms and conditions, which will govern in case of any conflict with these Terms.

23. Promotions From time to time, we may offer promotions and challenges. Prizes, premiums, or other benefits awarded are provided "as is" without warranty. We may modify, terminate, or suspend promotions at our discretion.

24. Delay and Events Beyond Our Control We are not responsible for any delay or failure to fulfill our obligations under these terms if it arises from causes beyond our reasonable control.

25. Arbitration Any claims arising from these Terms or our products will be subject to binding arbitration under the Federal Arbitration Act. The AAA, JAMS, or other similar arbitration service provider, as accepted by us, will administer the arbitration. Each party will bear its arbitration costs.

26. Exclusions and Limitations of Liability Vitatyme, including its parent company, subsidiaries, affiliates, officers, directors, employees, and agents, will not be liable for any losses, damages, costs, expenses, liabilities, or penalties under any circumstances. This includes but is not limited to loss of data, inability to access the Website, any content's use, loss of profits, loss of reputation, or indirect losses. You acknowledge and agree that we shall not be liable for the defamatory, offensive, or illegal conduct of any third party.

27. Indemnification You agree to defend and indemnify us against claims, liabilities, damages, losses, expenses, and legal fees resulting from your use of the Website, your breach of these Terms, violation of third-party rights, violation of laws, or any misrepresentation by you.

28. Disclaimers Products offered on this Website are provided "as is" without any warranties, including those of merchantability, fitness for a particular purpose, or non-infringement. We disclaim all warranties and do not guarantee that the Website or content is error-free, uninterrupted, or free from harmful components. Your use of the Website is at your sole risk.

29. Age Restrictions on Use of Our Website By using this site, you represent that you are of the age of majority in your state of residence. We do not knowingly collect information from children under 18. If you are under 13, you are not permitted to use this Website.

30. Suspension and Termination We reserve the right to suspend or terminate your access to the Website or modify the Website for any reason. You may terminate your use of the Website at any time.

31. Notices We may provide notices by posting on the Website or sending them to your provided email address. You can send notices to us through our "Contact Us Form" or via mail to the address provided in these Terms.

32. Governing Law These Terms are governed by the laws of the State of California, without regard to conflicts of law principles.

33. General If any provision of these Terms is deemed illegal, invalid, or unenforceable, the remaining provisions will remain in effect. These Terms constitute the entire agreement between you and Vitatyme.

34. Notice to California Residents If the Website is considered an electronic commercial service under California law, California residents have specific consumer rights. Information and contact details are provided in the Section titled "Notice to California Residents."